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JDM are managing the shipping of the product/s you order and will be your point of contact for all returns.
Returns are permissible under the following conditions: defective material, warranty return, JDM/ Garmin shipping error and JDM/ Garmin order entry error. Returns for other than the reasons listed will be reviewed on a case by case basis. Proof of retail purchase will be required for product that has not been shipped from JDM Garmin within the past 12 months. If approval is granted, returns may be subject to a 15% restocking charge. All returns must be in new, saleable condition, complete with all accompanying materials and packaging. All opened MapSource software is nonrefundable. If additional re-pack/refurbishing is required, an additional charge may be assessed.
A Return Materials Authorization (“RMA”) number MUST be obtained from JDM/Garmin PRIOR to the return of any material. The RMA number must appear on the outside of the shipping container and on return paperwork included inside the package. Telephone 01 205 0500.
Returned merchandise must be shipped, freight charges prepaid to: JDM Products, Unit 8-10 Ballywaltrim Business Park, Boghall Road, Bray, Co Wicklow, Republic of Ireland
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